Terms and Conditions

1. Scope and provider

1.1 These terms apply to the use of kontiqo: the kontiqo app for Mac and Windows, the web app at app.kontiqo.io and the connection for AI applications (together "kontiqo").

1.2 The provider is DIGITALPASSION Ltd., Tassou Papadopoulou 16, House 2, 8270 Tremithousa, Cyprus, registered with the Department of Registrar of Companies and Intellectual Property, Nicosia, under HE 454538, represented by Kevin Damiani, email info@kontiqo.io ("we").

1.3 Deviating terms of the user do not apply, even if we do not object to them.

1.4 Buying a license is a separate contract with Link (see section 5). The terms of Link also apply to it; these terms govern the use of kontiqo.

1.5 Conclusion of the contract: you enter your email address in the app or the web app and can check and correct it before sending. We send you a code; by entering the code you accept these terms, to which we refer you at that point, and the contract of use is concluded. You can view, save and print the text of these terms at any time at kontiqo.io/en/agb; earlier versions are available there. The contract languages are German and English. We have not submitted to any specific codes of conduct.

2. Service

2.1 kontiqo is a planner for posts on LinkedIn, Facebook and Instagram. You write posts in the app, choose channels and send time, and our server publishes them at the send time through the official interfaces of the platforms, even when your computer is off. This includes statistics of published posts, as far as the platforms provide them, and the features the app describes when the contract is concluded.

2.2 If you wish, you connect your own AI application (such as Claude, Le Chat or Grok) through the kontiqo connection. The AI application is not part of our service; you decide which one you use and what it schedules on your behalf. No AI runs on our server.

2.3 Publishing depends on the platforms: on their interfaces, rules and limits (such as how far in advance they accept posts), on the permission you grant kontiqo there, and on your account there being usable. If a platform changes or blocks an interface or your account, a feature may cease in whole or in part; we adapt kontiqo as far as possible and reasonable for us. If a post fails, we show this in the app and send you an email.

2.4 We keep developing kontiqo and may change it beyond what is necessary to keep it in conformity with the contract if there is a valid reason: changed interfaces, rules or limits of the platforms, a change in the law, the security of kontiqo, or new and improved features. This causes no additional cost for you, and we inform you clearly and comprehensibly about the change. The core of the service under 2.1 remains.

2.5 If such a change impairs your access to kontiqo or its usability more than only slightly, we inform you by email in good time beforehand about the characteristics and timing of the change and about your right to terminate the contract free of charge within 30 days of this information, or of the change if it comes later. If you terminate it this way, we refund paid, unused time pro rata.

2.6 We strive for continuous availability but do not owe a specific rate. Where possible, we announce maintenance in advance.

3. Account

3.1 You need an account for kontiqo. You sign in with your email address and a code we send you by email. The details must be correct; the email address must belong to you and be reachable.

3.2 kontiqo is only for persons aged 18 or over.

3.3 An account on a platform (such as a LinkedIn profile or a Meta account) can be connected to only one kontiqo account.

3.4 Keep access to your mailbox and your computer protected. "Sign out everywhere" ends all sign-ins, including those of your AI applications.

4. Trial

4.1 After your first sign-in you can try kontiqo for 7 days free of charge and without payment details. The trial ends by itself; no subscription and no obligation to pay arise. Addresses of disposable mailboxes get no trial.

4.2 After the trial you need a license. Without a license, kontiqo no longer sends posts, including ones already scheduled. You can still view, change and delete your account, buy a license, view channels and posts, disconnect channels and discard posts. Drafts in the app stay on your computer.

5. License, prices and payment

5.1 The license is available as a monthly or yearly subscription. The prices are shown on kontiqo.io and on the payment page before you buy; they include VAT. Currently: EUR 12.99 per month or EUR 124.99 per year.

5.2 The license is sold through Link ("Sold through Link"), a service of Stripe: for the purchase, Link is your contractual partner and merchant, collects the amount, issues the invoice and handles questions about payment, invoices and refunds. The terms of Link (link.com/terms) apply to the purchase. We remain responsible for kontiqo itself, that is, what you get with the license.

5.3 You can cancel in the app, in the web app or with Link (link.com). You keep using kontiqo until the end of the paid time.

• Monthly subscription: it renews for one month at a time as long as you do not cancel. You can cancel at any time to the end of the current month.
• Yearly subscription: the first year is fixed. If you do not cancel by its end, the subscription continues for an indefinite period and is still paid yearly in advance. From then on you can cancel at any time in the app or the web app with one month's notice; we refund the unused full months after the end of the subscription pro rata. A cancellation with Link takes effect at the end of the current yearly term.

5.4 If you delete your account, a running subscription ends immediately; we do not refund time already paid in that case. Before you delete, we show you how much paid time will be forfeited, and you confirm this expressly. If you want to use the time or, for a yearly subscription after the first year, receive the refund under 5.3, cancel first and delete your account later.

5.5 If we change the prices, the new price applies to your running subscription only if you expressly agree to it. We announce the change by email and in the app at least 30 days before your next term begins. If you do not agree, your subscription does not renew and ends at the end of the current term; until then the old price applies.

5.6 If you charge back a payment or your bank inquires about it, we collect no further money until it is resolved. If the chargeback is decided in your favor, the subscription ends immediately.

6. Right of withdrawal

6.1 If you buy the license as a consumer, you have the right of withdrawal towards Link under the terms of Link: 14 days from the date you receive access to the service. You send the withdrawal to the support of Link and state "cooling off period" as the reason. The full instructions are in the terms of Link. You find the way there in the app and in the web app under "Withdraw from contract".

7. Your content

7.1 Your posts, images and videos remain yours. You grant us only the rights we need to store them, convert them for the platforms (such as resizing them or burning in your logo if you turn that on) and transmit them to the platforms at the send time.

7.2 A post and its media are on our server only from scheduling until successful publication; afterwards we keep only the status, time and the ID at the platform. A backup of your drafts is encrypted, and only you can read it. Details in the privacy policy.

7.3 You are responsible for your content, including content your AI application schedules through kontiqo. You warrant that you have the necessary rights to texts, images, videos, logos and persons shown in images and that your content does not violate laws, rights of third parties or the rules of the platforms.

7.4 We do not review content in advance and use no automated content moderation, including no algorithmic decisions about content. You may not schedule content through kontiqo that violates laws or rights of third parties; this is the only restriction we set for content, besides the rules of the platforms.

7.5 Anyone can report illegal content to us by email to info@kontiqo.io, with a justification, the exact location (such as channel and send time), name and email address and a statement that the information is correct and complete to the best of their knowledge. A person at kontiqo reviews each report carefully and promptly. If we consider the content illegal, we block or delete it or stop it from being sent. We inform you and the reporter about this and the reasons; you can object to the decision by email, and we then review it again. The same address is our point of contact under the Digital Services Act for you and for authorities; we reply in German and English.

8. Obligations when using kontiqo

8.1 Do not use kontiqo for spam, deception, harassment or illegal purposes, not to circumvent protective measures, and not in a way that makes operation suffer for others (such as automated mass requests outside the intended ways).

8.2 If you materially breach these terms, we may suspend your account after a warning; for serious breaches also without a warning. We give you the reasons for every suspension by email, and you can object to it as under 7.5. Section 10.3 remains unaffected.

9. Liability

9.1 We are liable without limitation for intent and gross negligence, for injury to life, body and health and under mandatory law, such as product liability law.

9.2 For slight negligence we are liable only for breaches of essential obligations, that is, those whose fulfilment makes the use of kontiqo possible in the first place and on which you may rely, and only for the foreseeable, typical damage.

9.3 We are not liable for outages, changes and blocks by the platforms or for the content and actions of your AI application, unless we are responsible for them.

9.4 During the free trial, outside 9.1 we are liable only for intent and gross negligence.

10. Term and termination

10.1 The contract of use runs for an indefinite period. You can end it at any time by deleting your account (in the app or in the web app); 5.4 applies to a running subscription.

10.2 We can terminate the contract of use with 30 days' notice. A paid subscription then runs until the end of the paid time, or we refund the unused part pro rata.

10.3 The right of both parties to terminate for good cause remains unaffected.

10.4 When the account is deleted, we delete your data in accordance with the privacy policy, including the data in the app on this computer.

10.5 You take your data with you: in the app, "Export data" saves a file at any time in a common, machine-readable format (JSON, media as files) with your drafts, scheduled and published posts including texts and media, your channels, statistics and settings. Not included are the access keys of the platforms and our security data (such as sign-in sessions), because another provider may not use them; you connect channels there again. If you want to switch to another provider, you can end the contract at any time without a switching fee. If you only end the subscription, the export remains possible without a time limit until you delete your account; before deletion we offer you the export. After deletion the data is completely deleted.

11. Changes to these terms

If we change these terms, we send you the new version by email at least 30 days before it takes effect and ask for your consent in the app. Without your express consent, the previous version continues to apply to you; we can then terminate the contract under 10.2. We always announce material changes to you.

12. Final provisions

12.1 The law of the Republic of Cyprus applies. If you are a consumer, you keep the protection of the mandatory provisions of the country in which you have your habitual residence.

12.2 If you are a business, the place of jurisdiction is Paphos, Cyprus.

12.3 We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

12.4 If a provision is invalid, the remaining provisions remain valid.